Introduction to bus stops

Bus stops should be easily accessible. All buildings should be located within 400 metres from a bus stop. The routes to the bus stops should be safe, direct, convenient and accessible for people of all abilities.

Development sites should be served by frequent and reliable bus services which provide connections between the development and key destinations.

When providing routes to bus stops, the routes should be along footpaths and footways that are a minimum of 2 metres wide. Footpaths and footways should have limited pinch points of no less than 1.5 metres wide.

The routes should have a smooth, step-free service and have seating at regular intervals.

The bus stops should be located so that they have natural surveillance from surrounding buildings. They should provide a pleasant environment with adequate shelter, seating and lighting, with the provision of real-time passenger information.

The bus stops must provide raised bus boarders or specialist kerbs to enable wheeled access on to buses.

Cyclists should be protected from buses, with interactions between pedestrians and cyclists being low-level. Well-designed bus stop bypasses help to reduce conflicts between cyclists, buses and moving traffic.

At bus stop bypasses, pedestrians are required to cross the cycle track to reach the bus stop, which is on an island between the cycle track and the carriageway. This has the potential to introduce conflicts between pedestrians and cyclists. These conflicts can be better understood through early engagement with relevant groups, particularly those representing disabled people.

To minimise potential conflicts, the layout of a bus stop bypass must also various design details including signage, highway markings, sufficient visibility, widths, tactile paving and other features. These elements help to slow cyclists down and improve legibility, enabling all users to navigate the space while maintaining separation between the pavement and the bus stop waiting area.

Where the cycle track is at carriageway level, it can be raised to footway level at pedestrian crossing points. This helps to reduce cycle speed, maintain level pedestrian access and emphasise pedestrian priority. Crossing points can be controlled where cycle traffic speed and flow are high.

The island is usually 2.5 metres wide to provide space for people waiting for the bus including accommodation for parents and buggies, visually impaired people with a guide dog or wheelchair users, ensuring enough room for a bus wheelchair ramp to be deployed.

Additional resources

Inclusive access to bus stops

Inclusive Mobility provides guidance on the siting of bus, light rapid transit (LRT) and tram stops in section nine. This considers their siting, raised bus boarding areas, shelters, seating, timetable information and bus stop bypasses.

ATE route check

The street check component of the Active Travel England route check tool includes metric ST20 which assesses interactions at bus stops. 

Bus stop bypasses in Cycle Infrastructure Design (LTN 1/20)

Cycle Infrastructure Design (LTN 1/20) considers cycling on bus and tram routes, and the approach to bus stop bypasses in section 6.6.

Bus stop bypasses in the Greater Manchester Interim Active Travel Design Guide

The Greater Manchester Interim Active Travel Design Guide provides guidance on the design and suitability of bus stop bypasses.

Bus stop bypasses in the London Cycling Design Standards

The London Cycling Design Standards provide design guidance for bus stop bypasses.

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Guidance on active travel paths that are free from motorised traffic

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Guidance on active travel features on streets that mainly serve residential properties

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Guidance on active travel features on streets with lower volumes of motorised traffic

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Guidance on active travel features on streets with high volumes of motorised traffic

Guidance on how to plan and design active places at a site-wide level

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