This accessibility statement applies to www.activetravelengland.gov.uk. This website is run by Active Travel England. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email contact@activetravelengland.gov.uk.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email contact@activetravelengland.gov.uk.
We’ll consider your request and aim to respond within 20 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact contact@activetravelengland.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Active Travel England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
We know some parts of this website are not fully accessible:
Across the site
- alternative text is included on decorative images where it is unnecessary (WCAG 1.1.1 Non-text Content).
- the ‘search’ box in the navigation bar has limited contrast between focused and unfocused states. This can make it harder for people with low vision using keyboard navigation to use the search text box (WCAG 2.4.13 Focus Appearance).
- some acronyms are not described in their expanded form immediately before or after the abbreviation, for example ‘ATE route check tool’ (WCAG 3.1.4 Abbreviations and 3.1.3 Unusual Words).
News and case studies
- on the ‘news’ pages, the focus order moves through the interactive checkboxes in the ‘categories’ drop down when it is closed. This may make the site harder to use when using keyboard navigation (WCAG 2.4.3 Focus Order).
- when screen reader users press enter on ‘expand categories’ on the news pages, the element is announced as collapsed. This means the expanded/collapsed state of the ‘categories’ accordion is not accurately reported to people using screen readers (WCAG 4.1.2 Name, Role, Value).
- when selecting a filter on the ‘case studies’ and ‘news’ pages, the page refreshes automatically. This may make the site harder to use for people who wish to select more than one filter on the page (WCAG 3.2.2 On Input).
- On the news and case studies pages, duplicate inputs are named ‘search’. These search fields have different scopes and could be confusing to screen readers (WCAG 2.4.6 Headings and Labels).
Planning for active places
- the ‘skip to main content’ option on the ‘Planning for active places’ section of the website directs users to the planning navigation. This means users cannot skip the names of individual scene types (for example, high volume streets) when navigating these pages using a screen reader (WCAG 2.4.1 Bypass Blocks).
We will resolve the issues highlighted by March 2025.
Content that’s not within the scope of the accessibility regulations
This website links to other sites which have Microsoft Excel and PDF documents which may not be accessible. We will work with them to resolve any issues identified.
Preparation of this accessibility statement
This statement was prepared on 3 September 2024.
This website was last tested on 29 August 2024 against the WCAG 2.2 AA standard.
The test was carried out by Digital Accessibility Centre.